How successful barbers connect with their regular customers
This week I will be sending out an email to my customers about our canned-food drive this month. This is an annual event in which we collect food items from our customers and deliver them to a local food pantry. Being able to send out an email blast to our customers really gets the word out. We use email often to update our clients of what’s going on at the shop such as planned vacations, holiday schedules, specials on products, new barbers joining, tips on hair care, and a host of other important information. If you’re a barber and want to stay connected with your clients then connecting to them via email is an effective channel to use. Customers have gone online these days and as barbers we have to be able to meet them there. If you are using email to help manage your customers make sure that you are sending out information weekly. You don’t want your emails to automatically be sent to your customers spam folder because their email account doesn’t recognize you as a relevant sender. Consistently provide useful information to your customers and be sure to monitor to see who’s opening your emails. A great tool that I use to do this is called Aweber. Aweber allows me to sort my customers into different categories, send out mass emails, and track stats to see who’s opening or clicking in my emails. If you haven’t began sending out emails then you should look into it.